Privacy Policy

At Palm Shore Hideaway, your privacy is of utmost importance to us. We are committed to protecting your personal information and ensuring that your experience with our resort is both enjoyable and secure. This Privacy Policy outlines how we collect, use, and safeguard your data, providing transparency in our practices and reinforcing our dedication to your privacy.

Information We Collect

When you interact with Palm Shore Hideaway, we may collect the following information:

  • Personal Identification Information: Name, email address, phone number, and mailing address.
  • Booking Information: Details of your stay, including arrival and departure dates, preferences, and special requests.
  • Payment Information: Credit card details or other payment methods used to complete transactions.
  • Technical Information: IP address, browser type, and other technical data to enhance your experience on our website.

How We Use Your Information

We use the information collected to provide you with exceptional service during your stay at Palm Shore Hideaway:

  • To process bookings and reservations efficiently.
  • To customize your experience, ensuring that your stay is tailored to your preferences.
  • To communicate with you regarding your reservations, special offers, or changes in our services.
  • To enhance the functionality of our website and improve your user experience.
  • To process payments securely and ensure compliance with financial regulations.

Protection of Your Data

At Palm Shore Hideaway, we implement a range of security measures to protect your personal data from unauthorized access, alteration, or disclosure. We use encryption, secure payment gateways, and stringent internal policies to ensure your information is safe with us.

Third-Party Services

In some instances, we may work with trusted third-party service providers to offer additional services, such as booking platforms, payment processors, or marketing tools. These third parties are bound by strict confidentiality agreements and are required to protect your data according to applicable laws and this Privacy Policy.

Your Rights

You have the right to access, update, or request the deletion of your personal data at any time. If you wish to exercise any of these rights, please contact us at [email protected].

Cookies and Tracking

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences, track site usage, and deliver personalized content. You can manage your cookie preferences through your browser settings.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Once your data is no longer needed, we will securely delete or anonymize it.

Changes to This Policy

Palm Shore Hideaway reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on our website, and we encourage you to review this policy periodically to stay informed of how we protect your privacy.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or the handling of your personal information, please don't hesitate to reach out to us at [email protected].

Your trust is important to us, and we are committed to ensuring that your privacy is protected every step of the way during your time with Palm Shore Hideaway.