Terms and Conditions
Welcome to Palm Shore Hideaway. These Terms and Conditions outline the rules and regulations for the use of our website and the services provided by our resort. By accessing or using our services, you agree to be bound by these terms. Please read them carefully before making a reservation or interacting with our website.
1. Reservations and Bookings
All reservations made at Palm Shore Hideaway are subject to availability. When making a booking, you are responsible for providing accurate personal and payment information. We reserve the right to cancel or modify any reservation that violates our policies or involves fraudulent activity.
Cancellations and modifications to your reservation may be subject to fees, depending on the terms of your booking. For more details on our cancellation policy, please refer to your booking confirmation or contact us directly at [email protected].
2. Payment Terms
Full payment for your stay at Palm Shore Hideaway is required prior to arrival. We accept major credit cards and other secure forms of payment. Upon confirmation of your booking, you will receive a receipt detailing the total cost of your stay, including any applicable taxes and fees.
In case of payment disputes, please contact us within 14 days of your transaction date. All payments are processed securely, and we take measures to protect your financial information.
3. Check-in and Check-out
Check-in at Palm Shore Hideaway begins at 3:00 PM, and check-out is at 11:00 AM. Early check-ins and late check-outs may be available upon request but are subject to additional charges. Guests are responsible for providing valid identification upon check-in and ensuring that all information provided is accurate.
4. Use of Facilities
Guests of Palm Shore Hideaway have access to all facilities and amenities during their stay. Use of these facilities is subject to availability and may be restricted for maintenance or other operational reasons. Guests are required to follow all posted rules and regulations when using resort amenities, including the pool, fitness center, and gaming areas.
Palm Shore Hideaway is not responsible for any injuries or accidents that occur due to improper use of facilities or violation of safety guidelines. Guests are advised to exercise caution and act responsibly while on the premises.
5. Guest Conduct
To ensure a pleasant experience for all guests, we ask that all visitors behave respectfully toward staff, other guests, and the property. Palm Shore Hideaway reserves the right to terminate a reservation without refund if guests engage in inappropriate or disruptive behavior that compromises the safety, comfort, or enjoyment of others.
6. Liability
Palm Shore Hideaway is not liable for any personal belongings lost, stolen, or damaged during your stay. Guests are encouraged to use the in-room safes provided and ensure that all valuables are securely stored. The resort will not be held responsible for any accidents, injuries, or damages that occur due to guest negligence or failure to follow resort guidelines.
7. Privacy Policy
Your privacy is important to us. By using our services, you agree to the collection and use of your personal information in accordance with our Privacy Policy. We take steps to protect your data and ensure it is used responsibly. Please refer to our Privacy Policy for more details.
8. Modifications to Terms
Palm Shore Hideaway reserves the right to modify these Terms and Conditions at any time. Any changes will be posted on our website, and it is the guest's responsibility to review these terms regularly. Continued use of our services following any changes constitutes acceptance of the revised terms.
9. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising from the use of our services or the interpretation of these terms will be handled by the courts of the jurisdiction in which Palm Shore Hideaway is located.
10. Contact Information
If you have any questions or concerns regarding these Terms and Conditions, please contact us at [email protected]. We are committed to providing you with exceptional service and ensuring that your experience with Palm Shore Hideaway meets the highest standards.
Thank you for choosing Palm Shore Hideaway. We look forward to welcoming you to our resort and providing you with a luxurious and memorable stay.